Implementation and configuration
Work with the customer’s authorised administrators to configure identity, organisation boundaries, projects, service entitlements, approved providers, connectors and operational review practices.
Delivery principles
Use least privilege, customer-owned credentials where applicable, separate non-production and production configurations, and documented acceptance criteria. Do not place credentials, internal hostnames or deployment secrets in partner documentation, bundles or customer-facing assets.
Handover
Provide an ownership matrix, connection inventory, access review schedule, knowledge lifecycle process, support route and agreed success measures.