Partner onboarding and roles
Approved partners use the Partner Portal to manage authorised partner workflows. Partner users work only with their own partner relationship, customer organisations and partner-owned resources.
Role model
The standard partner roles are partner administrator and partner support. Individual operations can require further approval, entitlement or commercial conditions.
Onboarding checklist
Confirm the partner relationship, identify administrators and support leads, complete organisation information, agree customer onboarding responsibilities and establish the escalation path before serving customers.