Create and organise knowledge
Knowledge combines long-form material with structured organisational memory. Place related work in a workspace and project before creating records.
Record types
- Document for guidance, specifications and reference material.
- Fact for a discrete claim that must be reviewed or kept current.
- Decision for a choice, its rationale, alternatives, owner and expected outcome.
- Commitment for an agreed action, owner and due expectation.
- Meeting for discussion, outcomes and follow-up.
Authoring practice
Use clear titles, ownership, tags and sources. Keep a record focused. When a critical statement changes, update it with its evidence or create a successor record that explains the change. Do not silently overwrite decision context.