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Customer documentation

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Set up a safe first workspace and a measurable initial use case.

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Before you begin

Identify an organisation owner, a technical administrator, a business sponsor and a small group of initial users. Agree the first workflow, the approved sources and the success measures before connecting data.

  1. Sign in with the identity method your organisation enables.
  2. Select the correct organisation and review your profile.
  3. Create a workspace and project for the initial use case.
  4. Invite only the people needed for that work.
  5. Add a small current knowledge set or connect an approved source.
  6. Ask focused questions and review every citation.
  7. Record feedback, quality gaps and the decision to expand.

First-use-case checklist

Define an accountable owner, permitted data, required source freshness, a quality expectation, a human review point and an outcome measure. Do not use a broad unreviewed corpus as the first production scope.